We love our customers and want you to love your purchases without the stress of being stuck with an item you don't like. We understand the difficulties of shopping online and will ensure to provide top notch service so you will always be happy shopping with us!
Men's district will accept for return or exchange items purchased on our website within 15 days of delivery under the following conditions:
- There is no visible signs of damage
- All original packaging is intact
- Any sign of damage will compromise the Men's district guarantee
Item(s) cannot be returned or exchanged after 15 days of purchase.
Several types of goods are exempt from being returned. We also do not accept products that are intimate (under-garments) or sanitary goods, hazardous materials, or flammable liquids or gases.
To complete your return, we may require a receipt or proof of purchase (order confirmation email) with your order number.
Exchanges (if applicable)
For all returns of exchanges please contact email@example.com and provide them with your order number and reason for return or exchange. The support service will process your request in accordance with the rules set out on this page.
Return Shipping (if applicable)
You will be responsible for paying your own shipping costs when returning your item.
If you are shipping an item over $75, please consider using a track-able shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Refunds (if applicable)
Once your refund is received and verified, we will send you an email notifying you that we have received your returned item and the refund will be processed and the credit will be automatically applied to your original payment method.
Late or Missing Refunds (if applicable)
There is often some processing time between financial institutions before a refund is posted (between 2-3 days is normal). If you still have not received your refund after this time-frame, please send us an email at firstname.lastname@example.org and allow us the opportunity to investigate the matter further.
Follow instructions above for returning online orders. If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a digital gift certificate will be emailed to you.
If you receive a damaged or defective item, please submit a request to our email team email@example.com
If you do not report the damage to us within this 48 hour period, we may not be able to honor your claim. We utilize the timestamp information from the tracking link and delivery confirmation from the carrier when reviewing damage or return requests.
We would love to hear your feedback, questions, or any concerns. Please feel free to email us at firstname.lastname@example.org to let us know how we are doing. We take your feedback very seriously and are always striving to improve.